Shipping policy

Shipping & Delivery

Orders are dispatched within 24 hours of receipt.

Estimated delivery times after dispatch:
- Germany: 2–3 business days
- Europe: 3–5 business days
- Worldwide: 5–10 business days

Delivery times may vary depending on the destination country.

Shipping method: Standard shipping via DHL.

Costs: Free worldwide shipping.

 

Order Tracking

Once your order has been dispatched, you will receive an email containing a tracking link to follow your package's progress.

 

Delivery Issues

If your package cannot be delivered, please contact our support team at info@ybrato.com or call us at +49 163 2515832. We will assist you with arranging a redelivery or processing a refund.

 

Returns & Warranty

Returns: 30-day return policy.
Warranty: 5-year warranty on all products.

For full warranty conditions, please visit our warranty page.